At Cognixia, we take the privacy of our clients, learners, and partners seriously. This policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website, services, or training programs, you agree to the practices described here.
The privacy of our valued clients is very important to us. We strongly believe that the personal information of our customers should not be shared with third parties without prior consent or explicit request. Privacy is the right of every individual, and at Cognixia — A Collabera Company — information such as contact numbers, email addresses, personal addresses, and payment details is used only for internal purposes and is never sold to any third party.
We collect information that you provide directly to us when you register for a program, request information, or interact with our services. This may include:
Your contact information is stored in our database and is only used to contact you during the course of your training with us and after the announcement of our latest programs, news, or events. We use the information collected to:
We condemn the unauthorized reach, misuse, or disclosure of the personal information of our clients. We do not sell, rent, or trade your personal information. We may share information only in limited circumstances: with service providers who help us operate our business (bound by confidentiality obligations), with your employer or program sponsor when you enroll through an enterprise partnership, or when required by law or to protect our rights and safety.
Please note that the information you submit on our website — including name, email address, and other personal details — may be stored with us. Our server log files also receive general information such as IP address of the visitor and cookies. For financial transactions by credit card, Cognixia uses a third-party secure payment gateway provided by PayU, and credit card details are not stored with Cognixia. Payment information is securely stored and encrypted with Visa/MasterCard. We have strict guidelines and high-security features in place to prevent unauthorized access, misuse, or disclosure of personal information.
We use cookies to keep track of your current browsing session, to personalize your experience, and to enable functions like saved preferences. Cookies are tiny text files that our website places on your device to store information about your session and to identify your computer. You can control cookie preferences through your browser settings at any time.
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting our support team. Requests are processed in accordance with applicable privacy laws in your jurisdiction.
Any changes in our Privacy Policy will be posted here on the website. We recommend reviewing this policy periodically to stay informed about how we protect your information. Continued use of our services following updates constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@cognixia.com. Our team responds to all privacy inquiries within 5 business days.