Office 365

OVERVIEW
Building Strategic Influence in Matrix Organizations

This course discusses the subscription services offered by Microsoft, as part of the Microsoft Office product line or the web-based version of Microsoft Office Suite.

WHAT YOU'LL LEARN
Why you shouldn't miss this course

By the end of this course, participants will have the leadership toolkit to shape and steer GenAI portfolios across their organization.

01Office 365
02Outlook 2013 Web Application
03Office 365 Planner
04Yammer
05SharePoint Online
06Working with OneDrive for Business
07OneNote
08Delve
09Outlook 2016
10Skype for Business

PREREQUISITES
Recommended experience

CURRICULUM
Structured for
Strategic Application
  • Introduction to Office 365
  • Identifying and outlining the component products of Office 365
  • Navigating the Office 365
  • Updating your Profile in Office 365
  • Introduction to Outlook 2013 Web App
  • Working with emails and folders
  • Outlook Contacts and IM Contacts
  • Using the Calendar
  • Shared Calendars
  • Outlook Tasks in the Web App
  • Setting Outlook options, signatures, automatic replies and rules
  • Overview of Planner
  • Using the Planner
  • Benefits of using the Planner
  • Scenarios and Labs
  • Introduction to Yammer
  • Using Yammer
  • Benefits of using Yammer
  • Creating Yammer profiles
  • Followers and discussions
  • Groups and communities
  • Email alerts
  • Creating Office documents and saving them to SharePoint Online
  • Creating and managing My Sites
  • Introduction to One Drive
  • Storing and creating files
  • Sharing and collaborating
  • Synchronizing the content
  • Introduction to OneNote
  • Syncing OneNote to OneDrive for Business
  • Syncing OneNote to Mobile
  • Creating a board and adding documents
  • Add a board to your favorites
  • Navigating to a board
  • Sharing a board with others
  • Removing a document from a board
  • Configuring accesses to your documents
  • Collaborating for documents in Delve
  • Working with email, folders & permissions
  • Outlook Contacts and IM Contacts
  • Using the Calendar
  • Shared Calendars
  • Outlook Tasks
  • Setting up Outlook options, signatures, automatic replies, rules, etc
  • Integration of Outlook with SharePoint & Skype for business
  • Introduction to Skype for Business
  • Viewing and setting presence status
  • Understanding the interactive contact card in Microsoft Office applications
  • Using instant messages in business
  • Using ‘click-to-communicate’
  • Integrating Skype for Business with Outlook
  • Using Skype for Business for online presentations including audio, video, screen sharing and a virtual whiteboard

RECOMMENDED PARTICIPANT SETUP
This course follows Cognixia's AI-first,
hands-on learning model

Access to sanitized process maps, KPI definitions, candidate initiative lists, and basic cost baselines (time, cycle time, error or rework rates)

INTERESTED IN THIS COURSE?
Let's Connect

Speak with a Cognixia specialist about enrollment options, custom cohorts for your leadership team, or tailored delivery formats for your organization.

Response within 1 business day
Available in 5 delivery formats globally
Volume pricing for teams of 10+
Get in touch

One of our specialists will contact you within one business day.

WHY COGNIXIA
Why Cognixia for This Course

KEEP EXPLORING
Mapped Official Learning
Leadership
Equip enterprise leaders to drive culture, skills, policy, and operating-model change required for sustainable Generative AI adoption at scale.
In-Person Workshop, Virtual Instructor-Led
Applied
Enterprise-grade security, governance, and Responsible AI controls to protect, govern, and operate GenAI and agentic systems safely at scale.
In-Person Workshop, Virtual Instructor-Led
Applied
Build portable, enterprise-grade GenAI systems that run consistently across Databricks, AWS, and Google Vertex AI—without vendor lock-in, quality drift, or governance gaps.
In-Person Workshop, Virtual Instructor-Led
Applied
Systematic testing, evaluation, and quality engineering frameworks for validating GenAI and agentic AI systems at enterprise scale.
In-Person Workshop, Virtual Instructor-Led
Applied
Production-grade GenAIOps and LLMOps practices to deploy, monitor, evaluate, and govern enterprise-scale LLM and agentic applications with reliability and control.
In-Person Workshop, Virtual Instructor-Led
Applied
Design, build, evaluate, and operate production-grade agentic AI systems with multi-agent orchestration, tool integration, and enterprise-grade safety controls.
In-Person Workshop, Virtual Instructor-Led

READY TO SHAPE YOUR AI FUTURE?
Let's build the workforce
of the future

Enroll your leadership cohort in Designing GenAI Use-Case Portfolios & Business Cases.
Custom cohorts available for enterprise teams.